Privacy Policy -Quality Blinds Co.

Last Updated: June 1, 2025

Quality Blinds Co. (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at www.qualityblindsco.ca (the “Website”) or interact with us.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website.

1. Information We Collect

We collect various types of information from and about users of our Website, including:

a. Personal Information You Provide to Us

This includes information that can be used to identify you personally, such as:

• Contact Information: Name, address, email address, phone number, and postal code when you request a quote, schedule a consultation, make a purchase, or contact us.
• Order Information: Details related to products you purchase, including product specifications, measurements, and installation preferences.
• Communication Content: Records and copies of your correspondence (including email addresses), if you contact us.
• Survey Responses: Information you provide when you participate in surveys.
• Account Information: If you create an account, your username, password, and other profile information.

b. Information We Collect Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
• Cookies and Other Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies (see Section 4 for more details).

2. How We Use Your Information

We use information that we collect about you or that you provide to us for the following purposes:

• To Provide Services: To present our Website and its contents to you, provide you with information, products, or services that you request from us, and fulfill any other purpose for which you provide it.
• To Process Orders: To process your orders, manage payments, and arrange for the delivery and installation of our products.
• To Communicate: To send you confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• Customer Support: To respond to your inquiries, questions, and provide customer service.
• Marketing and Promotions: To send you promotional communications about our products and services, offers, and events that we believe may be of interest to you, in accordance with your marketing preferences.
• Website Improvement: To improve our Website, products, and services, and to understand how users interact with our Website.
• Personalization: To personalize your experience on our Website and to deliver content and product offerings relevant to your interests.
• Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities.
• Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.

3. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To Our Affiliates: To our subsidiaries and affiliates.
• To Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, shipping companies, IT service providers, marketing agencies) who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• For Legal Reasons: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To Enforce Rights: To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Quality Blinds Co.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Quality Blinds Co. about our Website users is among the assets transferred.
• With Your Consent: For any other purpose disclosed by us when you provide the information, or with your consent.

4. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.

• Cookies: A cookie is a small file placed on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons: Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access: Request access to your personal information.
• Correction: Request correction of the personal information that we hold about you.
• Deletion: Request erasure of your personal information.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

8. Children’s Privacy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Quality Blinds Co.

Edmonton, AB

Qualityblinds.ca@gmail.com